FAQ



What is a Printable?


A printable is an image file that you print yourself no physical print is shipped to you. 

Where Can I print my Purchase

You can print it yourself at home or

USA - you can take it to any print shop local to you. (Walmart, Staples, Costco, Office Depot…)
Online photo finishers for printable posters and cards.
UK - Again you can take it to any local printers (Asda, Tesco, Staples ....)
Or Use these online websites

What Kind of Paper should I Print onto?


For all of our printables you can choose glossy, lustre or matte photo paper or even textured card stock it really is a personal choice. We suggest a medium to heavy weigh for best finish.
For any of our printables that has “fake glitter” or "Gold effect" in it we would suggest you choose glossy photo paper (the same you’d choose for pictures taken with your camera). If you are using a frame with glass, you’ll need to add a mat so the picture does not stick to the glass. This does not happen if the frame has an acrylic sheet instead of glass.

What does "Glitter" and "Gold" Printables mean?


Our glitter or metallic printables will print just like a picture. The glitter look is just a fake glitter texture and therefore no actual glitter or metallic foil will appear when printed.
Here you can see how golden glitter or gold foil will look when printed and here, how my sparkly backgrounds look when printed.

Do I need Black Card to print out Chalkboard images?

No Our chalkboard or black images will print just like a picture. The blackboard look is embedded within the file and will appear when printed onto normal white paper.

Can I alter the Download?


Most of our downloads have a link to and amendment upgrade listing but if you are in any doubt please Convo us prior to Purchase.
Instant downloads are sold as they are, in listed sizes, colors and quotes. Etsy sends them automatically once the order is placed and paid.

Will the Colours Exactly match my monitor?


No, monitors use RGB to make colour and printers use CMYK. The results will be similar but NOT identical. There will be colour variation between your monitor and what prints. You can print out a sample of our colour chart here to help determine how the colours will look once printed.

Can I get a Refund?


Due to the nature of digital items once a file has been sent it can’t be returned, and therefore there is no possibility of refunding. If you bought one of our items available on Etsy instant download and you haven’t downloaded it you can get a refund by messaging us so we can cancel your order.
No refunds will be made if the files have been downloaded because there is no possibility of returning them.

CUSTOMISED PRINTABLES

If you are ordering a custom printable please note that you can cancel your order only before I starting working on it and your proof or final file has been sent. Therefore if you have ordered something by mistake, please contact us as soon as possible so we can cancel your order before we start working on it.
Display color on your monitor can be very different of the printed color on your printer. We can unfortunately do nothing about this, so sorry, but each monitor and printer are different and maybe they are not calibrated. If you have this problem, please google how to calibrate your display and printer. We can’t refund or modify our items for free if you get this problem.

How do I download my file from Etsy?


Please see the official Esty document on how to download the digital content here


Do I Own the License after purchase?


No you are buying the image for Personal use ONLY
By purchasing these images you are not purchasing the rights. All copyrights are retained by the artist. ©2012-2015 Leanne Hopkins

If you have any questions or you’d like to buy commercial licenses, please, convo us! We are glad to help!
Thank you.

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